Job Description:

The Child and Family Advocate supports children and non-offending caregivers impacted by abuse, neglect, and trauma through a coordinated, multidisciplinary response by working alongside community partners within the criminal justice, medical, and human services systems.  Through compassionate, trauma-informed practice, the Advocate plays a key role in supporting healing, stability, and long-term well-being for children and their families. 

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Responsibilities:

•    Build supportive relationships with children and non-offending caregivers by providing advocacy, education, crisis support, and ongoing communication throughout the legal and healing process.
•    Assess family needs and connect children and non-offending caregivers to medical, mental health, victim services, and community resources.
•    Maintain ongoing contact with families to encourage participation in recommended services and help address barriers to accessing care.
•    Works with all individuals and families in an inclusive and non-discriminatory manner, regardless of age, race, ethnicity, religion, sex, sexual orientation, gender identity or expression, national origin, or disability.
•    Assist families in understanding and navigating investigative, legal, and court processes, including educating them on victim rights, compensation, and serving as a liaison with multidisciplinary partners.
•    Participate in multidisciplinary team meetings, case reviews, and community collaborations to support coordinated responses and positive outcomes for children and families.
•    Maintain accurate, timely, and confidential client records, documentation, and database entries in accordance with agency, state, and national requirements.
•    Fulfill mandated reporter responsibilities and comply with all applicable agency policies, procedures, and confidentiality standards.
•    Participate in required training, supervision, and professional development activities.
•    Represent Family Services and the Child Advocacy Center with professionalism, cultural sensitivity, and commitment to the agency's mission, values, and community partnerships.
•    Perform other duties as assigned to support program operations and the evolving needs of children and families.
•    Other assignments and tasks may be added at the discretion of the supervisor, HR Director and/or CEO.
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​Requirements: 

• Bachelor's degree in social work, psychology, counseling, human services, public health, behavioral sciences, health sciences, or a related field.

• Must demonstrate a compassionate, person-centered, trauma-informed approach.

• Strong listening, communication, and interpersonal skills.

• Ability to provide high quality client service, support, and care.

• Ability to manage multiple priorities, deadlines, and responsibilities simultaneously.

• Computer proficiency and the ability to learn and effectively utilize electronic databases and systems.

• Ability to work independently while contributing effectively as a member of a multidisciplinary team.

• Reliable transportation and the ability to travel within the community as needed.

• Commitment to maintaining a positive, respectful, and professional team environment through open communication, teamwork, and accountability.

 

Preferred:

• Experience working with children and families impacted by abuse, neglect, trauma, or other adverse experiences.

• Knowledge of trauma-informed care and family-centered service delivery.

• Experience in advocacy, case management, victim services, child welfare, behavioral health, or related human services settings.

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