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Crisis Specialist - Per Diem

Job Description: The Per Diem Crisis Specialist provides crisis intervention services to individuals in Chemung and Schuyler County through telephone or face to face interactions.  The Crisis Specialist will cover shifts throughout a 24/7 calendar and responds to all calls during their shift.  This position seeks to stabilize the individual in crisis, make referrals, and assess the need to involve other emergency personnel. 

Requirements: Applicants are expected to possess a current NYS licensure as a RN, LMSW, LMHC, LCSW, or LMFT with at least 1 to 3 years of experience in a behavioral health care setting.  Other education and credentialing may be considered with a previous history of mental health related work experience.  Applicants must have a valid NYS driver's license and means of transportation to provide mobile crisis intervention services. 

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The ideal candidate will demonstrate strong verbal and written communication skills, problem-solving skills, and an understanding of systems with a global perspective.  This individual will also possess strong clinical skills and an ability to work independently as well as in a team-based approach with others.  They will be organized, detail oriented and able to respond quickly to the community and individuals' needs.

Responsibilities:

  • Gather needed information to determine if an emergency assessment, face-to-face, or other emergency assistance is required.

  • Provides telephonic and face-to-face crisis interventions to individuals and family members in Chemung and Schuyler Counties

  • Provides support to Chemung County Jail by completing risk assessments, providing clinical recommendations for constant watch and referrals for ongoing care.

  • Must be able to work with individuals’ families, community agencies, and law enforcement officials as needed to assess and intervene with clients reportedly in crisis.

  • May be required to facilitate voluntary or involuntary hospitalization in accordance with state regulations.

  • Must be able to assess and recognize signs of increasing mental decompensation, situational risk, escalation of behavior. Must be comfortable assessing for safety, utilization of assessment tools, and safety planning.

  • Must be able to utilize de-escalation and safety implementation techniques effectively.

  • Engages individuals from a person-centered, strength-based, trauma-focused, recovery-oriented holistic perspective, addressing social determinants of health.

  • Make referrals to community service providers as appropriate.

  • Completes timely documentation.

  • Participates, engages, and learns in individual or team meetings.

  • Reviews and adheres to all agency policies and procedures.

  •  Complete all program and agency training requirements.

  • Represents the agency in the community and maintains relationships with community partners with courtesy and professionalism.

  • Supports a culture that prioritizes professionalism, kindness, teamwork, and staff development.

  • May occasionally require travel to Schuyler County.

  • Weekend and overnight shifts are available. Individuals are required to work a minimum of 4 shifts a month.

  • Other assignments and tasks may be added at the discretion of the Crisis Supervisor or Director.

The information presented above is intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Please send a resume and cover letter to the postal address listed below.
Applications accepted until position is filled.



Family Services of Chemung County, Inc.
Human Resources Department

1019 East Water Street
Elmira, NY 14901
bgibbs@familyservices.cc 

Fax: (607) 733-5486

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