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Crisis Specialist - Per Diem

Job Description: Family Services of Chemung County provides a 24 hour/ 7 days a week mobile crisis intervention program that responds to mental health crises in the Chemung County and Schuyler County communities and through telephone crisis counseling or face to face interactions, seeks to stabilize the individual's crisis, make referrals, and assess the need to involve other emergency personnel. The crisis specialist – per diem, is assigned shifts throughout the 24/7 week to be accountable for responding to all crisis calls during that shift.

Requirements: This role requires an MSW, MHC, RN, or an advanced degree in another mental health discipline. A license is not required. Prior experience working in a crisis environment is preferred but not required. Other education and credentialing may be considered with a previous history of mental health-related work experience. Reliable transportation is a must.


  • Provide crisis interventions via telephone calls.

  • Gather information needed to determine if an emergency assessment, face-to-face, or other emergency assistance is required.

  • Perform crisis intervention for individuals and family members if needed and promote stabilization of the crisis.

  • Must be able to work with individuals’ families, community agencies, and law enforcement officials as needed to assess and intervene with clients reported to be in crisis.

  • May be required to facilitate voluntary or involuntary hospitalization in accordance with state regulations.

  • Must be able to assess and recognize signs of increasing mental decompensation, situational risk, escalation of behavior.  Must be comfortable assessing for safety, utilization of assessment tools, and safety planning.

  • Must be able to utilize de-escalation and safety implementation techniques effectively.

  • Occasionally may require travel to Schuyler County.

  • Make referrals to community service providers as appropriate.

  • Must have reliable transportation.

  • Other assignments and tasks may be added at the discretion of the Crisis Supervisor or Director

The information presented above is intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Please send a resume and cover letter to the postal address listed below.
Applications accepted until position is filled.

Family Services of Chemung County, Inc.
Human Resources Department

1019 East Water Street
Elmira, NY 14901
Fax: (607) 733-5486

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