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Director - Mental Health Clinic

Job Summary: This position oversees all licensed OMH outpatient clinical mental health sites and staff ensuring services are delivered effectively, with compassion, while also meeting billable time standards. The Clinical Practice Administrator will ensure we employ a highly trained, trauma-informed clinical staff engaged in professional learning and the provision of person-centered, culturally competent, outcome-driven clinical services.

Requirements: Applicants will have obtained a Clinical Masters or Doctoral Degree in Psychology, Social Work, or an equivalent profession. At least 10 years of progressive clinical experience with a minimum of 5 years of supervisory and/or management experience. Experience working in an outpatient mental health setting or other mental health settings is strongly preferred.


The ideal candidate is committed to the provision of the highest quality of mental health services. They are trauma-informed, solution-focused, strengths-based, a systems thinker, and committed to building a culture that is warm, supportive, and invested in the professional care of our clients and the professional development of all staff.


  • Oversees all OMH clinical sites and ensures they operate in accordance with all OMH regulations, HIPAA and Privacy Laws, and Medicaid (and all payor) Compliance requirements

  • Assures the provision of high-quality mental health care by providing oversight of various masters prepared clinicians, psychiatrists, prescribers, nurses, and other program staff

  • Identifies and regularly monitors appropriate clinical quality outcome metrics as well as other county or state required outcome metrics, pursuit of continuous quality improvement opportunities. Including but not limited to:

  • Monitoring the successful transfer of clients discharged from the BSU and other emergency units into our outpatient clinical care

  • Monitoring the intake process to ensure referred clients enter the clinical program in a timely manner

  • Monitoring billable time standards, caseloads sizes, length of stay, and frequency of care

  • As the agency’s Privacy Officer, ensures staff are trained in HIPAA; investigates breaches and client complaints

  • Facilitates Special Incident Review Committee, tracking trends and making recommendations for staff training

  • Oversees Assisted Outpatient Treatment (AOT) coordination

  • Maintains relationships with local pharmacies, medical offices, and other important community partners.

  • Contribute to the development of new programs and/or the pursuit of available funding for new or existing programming

  • Is active participant in the agency Leadership team

  • Responsible to represent the agency in the community with courtesy and professionalism

  • Participates, engages, listens, and learns in individual and team meetings

  • Supports a culture that prioritizes professionalism, kindness, teamwork, staff development, and compassion to ourselves, each other, and our clients

  • Responsible to review and adhere to all agency policies and procedures

  • Other assignments and tasks may be added at the discretion of their supervisor

The information presented above is intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Please send a resume and cover letter to the email address of postal address listed below. Applications accepted until position is filled.

Human Resources Department
1019 East Water Street
Elmira, NY 14901
Fax: (607) 733-5486

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